Morgan Family Plumbing Limited Warranty

Effective Date: September 25, 2025

Our Warranty Commitment

Morgan Family Plumbing stands behind our work with comprehensive warranties because we believe in quality workmanship that lasts. When you choose us, you're choosing "Someone You Can Count On!" for reliable service and peace of mind.

1. Workmanship Warranty

Standard Labor Warranty

ONE (1) YEAR warranty on all labor and workmanship from the date of completion for:

Installation services

Repair work

System modifications

Fixture installations

Emergency Repair Warranty

NINETY (90) DAYS warranty on parts and labor for:

Emergency service calls

After-hours repairs

Weekend and holiday service

Major Installation Warranty

TWO (2) YEARS warranty on labor for:

Full house repiping

Water and sewer main line replacement

Snow melt system installation

Radiant floor heating systems

New construction rough-in plumbing

2. Materials and Parts Warranty

Manufacturer Warranties

All materials and fixtures carry full manufacturer warranties

Warranty periods vary by manufacturer (typically 1-10 years)

We will assist with warranty claims and service

Original receipts and documentation provided

Parts Supplied by Morgan Family Plumbing

One (1) year warranty on all parts we supply and install

Covers defects in materials and workmanship

Does not cover normal wear and tear

3. What is Covered

Our warranty covers:

Defects in Workmanship: Poor installation, improper connections, code violations

Material Failures: Defective parts supplied by us

System Performance: Proper operation according to design specifications

Leak Repairs: Any leaks resulting from our installation or repair work

Code Compliance: All work meets current Idaho plumbing codes

4. What is NOT Covered

This warranty does not cover:

Normal Wear and Tear: Expected deterioration from regular use

Acts of Nature: Freeze damage, floods, earthquakes, or severe weather

Misuse or Abuse: Damage from improper use or unauthorized modifications

Third-Party Work: Repairs or modifications by others

Pre-Existing Conditions: Problems that existed before our service

Maintenance Items: Routine cleaning, filter changes, or adjustments

Customer-Supplied Materials: Items provided by customer

Consequential Damages: Property damage or loss of use

5. Warranty Service Process

To Obtain Warranty Service:

Contact Us Promptly: Call during business hours to report issues

Provide Information: Service date, description of problem, and original invoice

Allow Inspection: Permit reasonable access to evaluate the issue

Authorized Repairs Only: Warranty is void if others attempt repairs

Our Response:

Prompt Evaluation: We'll assess the issue within 2 business days

No-Cost Repairs: Covered items repaired at no charge during warranty period

Quality Resolution: Same high standards as original installation

6. Warranty Conditions

Customer Responsibilities:

Proper Use: Operate systems according to manufacturer guidelines

Reasonable Care: Protect plumbing from damage and misuse

Maintenance: Perform recommended maintenance (does not affect warranty)

Prompt Notification: Report warranty issues immediately when discovered

System Requirements:

Water Quality: Extremely hard water or contamination may affect warranty

Environmental Conditions: Systems must operate within design parameters

Access: Reasonable access required for warranty service

7. Specific System Warranties

Repiping Projects

2-Year Labor Warranty on installation workmanship

Full manufacturer warranty on pipes and fittings

Leak-free guarantee for all connections and joints

Water and Sewer Main Lines

2-Year Labor Warranty on excavation and installation

Material warranties as provided by manufacturers

Proper flow and drainage guarantee

Snow Melt and Radiant Systems

2-Year Labor Warranty on installation and controls

Leak-free operation guarantee for all connections

Performance guarantee according to design specifications

Emergency Repairs

90-Day Parts and Labor Warranty

Same problem guarantee - we'll fix it right the first time

8. Warranty Limitations

Maximum Liability:

Our liability is limited to the original service cost

We are not responsible for consequential or indirect damages

No warranty on pre-existing conditions discovered during service

Geographic Limitations:

Warranty service provided within our normal Treasure Valley service area

Travel charges may apply for locations outside standard service area

9. Warranty Registration

Automatic Registration:

All services are automatically registered in our system

No additional registration required

Keep your invoice as proof of warranty coverage

Important Documents:

Service Invoice: Required for warranty claims

Manufacturer Documentation: Provided for all materials

System Information: Care and maintenance instructions included

10. Extended Warranty Options

Maintenance Agreements:

Annual service agreements available for ongoing protection

Priority scheduling and discounted services

Extended warranty coverage options

Commercial Accounts:

Customized warranty programs available

Extended coverage for qualifying installations

11. How to Contact Us for Warranty Service

Morgan Family Plumbing Phone: (208) 891-4098 Email: morganfamilyplumbing.com Address: [Business Address]

Business Hours: Monday - Friday: [Hours] Saturday: [Hours] Sunday: Emergency Service Available

For Warranty Claims:

Have your original invoice ready

Describe the problem clearly

Allow reasonable access for inspection

12. Legal Disclaimers

This warranty is in lieu of all other warranties, express or implied. Idaho state law governs all warranty terms. Some limitations may not apply based on state regulations.

Morgan Family Plumbing Limited Warranty - "Someone You Can Count On!"

Quality workmanship at reasonable prices, backed by comprehensive warranties that give you confidence in our services. Proudly serving the Treasure Valley for over 23 years.

Document Version: September 25, 2025